We measure service in money, not in scores
A score on its own tells you nothing. We find the places where your floor loses the check and loses the guest, give you specific steps, and come back a month later to show the difference: what changed, and what it earned.
Free audit of one venue See the results
No contract and no prepayment - you get the report either way.
In numbers
Why it pays
Profit comes from what follows the audit
An audit on its own changes nothing. What changes results is what the venue does next: acts on the recommendations, repeats the audit and ties the result to team incentives.
- Upselling stops being luck and becomes a standard of the shift
- Sales scripts get followed, because compliance is visible and measurable
- The audit score enters the incentive scheme, and the team works for the result
- The cause of a future negative review becomes visible before the guest writes it
The difference
What makes this different from a normal audit
Most services finish their work with a report. The report gets read, nodded at, and filed. A month later the next one arrives and says the same thing.
Evidence, not ticked boxes
Full visit materials and a verbatim transcript with timestamps. You do not take our word for it - you hear how your guest was actually spoken to.
A human writes the analysis
Software prepares the transcript and the first pass. The conclusions and recommendations are written by an analyst who has worked a restaurant floor. No report leaves without that step.
A repeat audit, and the delta
A month later we come back to the same venue and show what changed and what did not. One audit shows a state. A series shows a direction.
Start with a free audit
We visit one of your venues, run a full audit and show you the entire report: scores, the recording, the transcript and the recommendations. No contract, no commitment. You decide what happens next.